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CONDITION OF ITEMS:
Condition is stated in the descriptions and shown in the photos.
If you have any questions or need more photos, please contact me.
All items are inspected, cleaned and/or deodorized. I cannot guarantee them to be 100% odor-free to the sensitive nose.

PAYMENTS:
Please :)
Payments in U.S. dollars only; Online payments through Google or PayPal or mailed payments with USPS Money Order are accepted. (Checks and other types of money orders may cause a shipping delay due to processing.)
Online payment is expected upon checkout.
Mailed payment is expected within 7 days of checkout.
If you are mailing payment, please let me know, or your order may be mistaken for an abandoned cart and canceled.

If I have not received payment or notification of your intent to mail payment, within 24 hours of checkout, an invoice will be sent to the email address provided on the order. Please respond with payment (or notice of mailing payment) within 24 hours, or it will be necessary to cancel your order.
Thank you :)


MULTIPLE-ITEM ORDERS:
Yes, I do combine shipping of multiple items whenever possible.
Combining shipping usually results in a lower shipping rate, which will result in a shipping discount for you :-)

To qualify for the combined shipping discount, items must be paid for at the same time and shipped in one package.

How to place a multiple-item order:
1) Pay at checkout and receive a refund for the shipping discount - OR
2) Go through checkout but do not pay, then wait for an invoice with the correct discounted total - OR -
3) Email me with the desired items noted and I'll send an invoice with the correct discounted total.


SHIPPING:
All orders are shipped via USPS First class, Media Mail or Priority, with Delivery Confirmation.
Orders are usually shipped within two business days after receipt of cleared payment.
Custom orders may take more time. You will be advised of the lead time when you place your order.

All orders paid for via Google or PayPal are shipped only to the address as given to me by Google or PayPal.
Orders paid for via Money Order will be shipped to wherever you want them shipped.

***You will receive a payment acknowledgment and shipping notification.


CLAIMS FOR LOST OR DAMAGED ITEMS:
All orders are covered against loss or damage.

Damaged items:
Contact me immediately.
Retain all packaging for damaged items. Photos of damage may be required.
Please do not return damaged merchandise unless requested.

Lost items:
Claims for lost items must go through the waiting period as required by USPS. Sometimes the package simply takes the scenic route and will reach you.

Claims for lost items will not be processed if Delivery Confirmation shows package has been delivered. Please request Signature Confirmation if you live in an apartment, or use your work address, or have had problems with missing packages. No extra charge to you! I'll gladly pay to ensure you receive your order.


RETURNS & REFUNDS:
All items are sold as is, all sales are final, unless stated otherwise or if item is not as presented in the ad.

Item not as presented in the ad:
Full refund of purchase price plus original S/H. "Free shipping" item or part of a multiple-item order: Refund is for purchase price of that item only. Return shipment is your responsibility & expense.
Notify me of the problem within 24 hours of your receipt of item, for a return approval.
Refunds issued after item has been returned and inspected.

***Return shipping may be refunded in some situations.
***Photos may be required for a return approval.
***Any item damaged or altered after you receive it is not eligible for a return/refund. This includes cleaning or misuse.


PRIVACY:
All customer information is kept private. I do not sell, rent, or otherwise share any of this information with any other person, business, or organization.
Last Updated: 26 May 2013 10:06:24 PDT home  |  about  |  terms  |  contact
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